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All documentation, centralized
Manuals, protocols, planograms, videos, and spreadsheets organized into a folder structure built around the operation.
Document management
Document management for stores, on the phone, exactly when it's needed
Frogmi centralizes all operational documentation in a secure repository, accessible from a mobile phone with role-based access control. Manuals, protocols, and planograms are within reach for every team member, so issues get resolved on the spot and execution improves, with no time wasted searching or left unresolved.
Frogmi centralizes document management for stores
All operational knowledge lives in one place, right in the team's pocket, so every person works with the correct information and performs better.
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Everyone sees what applies to them
Permissions by role, area, and store. Everyone can access only what's relevant to their job and their location.
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Teams that perform better
With the right information on hand, the team resolves issues on the spot, makes fewer mistakes, and executes better. Less time searching, more time running the store.
Knowledge management for flawless operational execution
Each capability is designed so staff find the correct, up-to-date document with no friction, exactly when they need it to solve a problem.
Quick Access
Scan a code, land on the exact document
Every document and folder has a unique QR code. A code in the aisle opens the current planogram; one on a piece of equipment opens its manual. Because the QR code points to the location, not the file itself, the same code stays valid after the document is updated, with no reprinting required.
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Custom access controls
Everyone accesses only what applies to them
Permissions are configured by document, folder, or category, combining role, area, and store. An employee sees the documents for their location and job; a zone manager sees those for every store under their supervision.
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In Context
Knowledge arrives at the moment of action
Document management feeds the entire platform. Staff reach the correct document without leaving their task: the protocol inside an audit, the planogram during restocking, the manual when reporting an issue. Problems get resolved instantly, without stopping work to go ask someone.
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Control and Security
Protected content that stays current
Documents are viewed inside the app rather than downloaded to the device, preventing sensitive content from leaking. Corporate systems can also update documents automatically whenever the source changes. Frogmi holds ISO 27001 certification and supports SSO and MFA.
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Document management behind the Employee AI assistant
Document management is the source that feeds the Employee AI assistant. When someone asks a question in natural language, the AI answers based exclusively on the documents the organization has authorized here. Organized documentation today means reliable answers tomorrow.
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One repository for everything the operation needs to look up
From a piece of equipment's manual to this month's active promotion. Every team publishes its own documentation, and store associates find it instantly.
Operations
Procedures always within reach
Service manuals, checkout procedures, return protocols, and area-specific guides, all accessible from a mobile phone without having to ask a supervisor.
Commercial and Marketing
Current planograms and promotions
A QR code in the aisle opens the updated planogram; one in the back room opens this month's active promotions. Nothing gets printed, and it's always the latest version.
Maintenance
The equipment manual, one scan away
A QR code on each machine leads to its operating manual, training videos, and service history. Technicians arrive with everything they need already on screen.
Human Resources
Corporate documentation within everyone's reach
Internal policies, benefits, onboarding materials, and regulations, available to each team member according to their role, inside Frogmi's secure environment.
Frequently asked questions
The most common questions about how Frogmi's Document management works.
What is Frogmi's Document management?
It's an operational knowledge hub that centralizes documents, protocols, and reference materials on a single platform, with secure access restricted according to each team member's role.
How do store staff access documents?
Through Frogmi's mobile app, in just a few taps, reaching folders, manuals, images, and videos. They can also scan a QR code placed on the relevant area or asset to go straight to the document they need, always within the app.
What file types are supported?
PDFs, videos, audio files, images, spreadsheets, and any digital document format relevant to the operation.
How does access control work?
Permissions are configured by document, folder, or category, combining role, business area, and store. An employee sees only the documents for their job and their location; a zone manager sees every location under their supervision.
What areas can use Document management?
Any area that handles protocols or operational materials: stores, operations, loss prevention, training, marketing and visual merchandising, among others.
Does Document management include artificial intelligence?
It has no AI of its own. It's the knowledge source that feeds the Employee AI assistant, a Frogmi Intelligence capability that answers in natural language based exclusively on authorized content.
How does AI help with documentation?
The Employee AI assistant draws on the content loaded into Document management to answer natural-language questions, delivering answers based exclusively on authorized content, with no need for staff to search manually.
Does it integrate with ERP or other systems?
Yes. Corporate systems can update documents automatically whenever the source changes. Documents can also be hosted externally: Frogmi stores the reference without storing the file itself.
Can documents be updated without reprinting the QR codes?
Yes. The QR code points to the resource's location, not the file. Once a document is updated, staff reach the new version by scanning the same QR code.
Does it offer usage analytics?
Yes, it delivers real-time analytics on how information gets used, showing which documents are consulted most and by whom.
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Bring the right knowledge to every store
With Frogmi, every store accesses the documentation it needs to run better: manuals, protocols, planograms, promotions, and internal resources, always current and available from a mobile phone. All within a secure environment, with access based on role, area, and store, so every team member can solve problems the moment they arise.
ISMS policy
General Information Security Policy
Information Security at Frogmi is a fundamental part of the business, building trust with our clients and users in the information technologies we operate. Data, based on our information classification, is managed to the highest standards according to the best practices available on the market, which supports our growth and organizational sustainability.
Information Security at Frogmi is made possible by the commitment of Senior Management, promoting a culture of continuous improvement. It also enables the sponsorship of the resources and tools needed to provide a suitable working environment for employees.
Senior Management understands and addresses the importance and benefits of staying compliant not only with ISO 27001 requirements and security best practices, but also with other legal, contractual and governmental requirements relevant to the organization's context.
At Frogmi, our Information Security policies and procedures are known to all employees in the organization. Where possible, and based on the defined ISMS Communication Plan, our key stakeholders will be informed of our guidelines and best practices.
ISMS objectives
- Protect our clients' sensitive information stored by our solution, preventing leaks or misuse.
- Ensure our clients can access and manage their information according to the declared service levels.
- Prevent loss or inconsistencies in our clients' information due to infrastructure provider failures or internal failures in any component of our solution.
- Identify, manage and minimize risks through tools such as access reviews based on an access matrix, password vaults, security incident management, etc.
- Continue strengthening our ISMS through continuous improvement in our processes, maintaining the implementation of information security guidelines, and an organizational culture aware of information availability, confidentiality and integrity.