Ask in natural language
Staff ask questions the way they'd talk to another person. No need to know where a document lives or what it's called.
Employee AI assistant
An AI assistant for every team member in store, always available
The Employee AI assistant answers questions about procedures, products, and policies in natural language, right inside the app. Instead of losing minutes hunting down a document or waiting on a supervisor, staff ask and get an answer instantly, backed by the official documentation the organization has authorized.
Why the Employee AI assistant makes a difference
It puts an organization's knowledge within reach of any team member, at the exact moment it's needed.
Answers pulled from official documentation
It only draws on the content in Document management that the organization has authorized. Nothing invented, nothing outside that source.
Speeds up the entire operation
Less time spent searching for information and fewer questions slowing down the work. The team resolves issues faster and operations flow more smoothly.
Frogmi Intelligence · Natural Language
The assistant finds the right answer instantly
Store associates type their question in natural language, and Frogmi Intelligence answers based on the documentation the organization has authorized in Document management, referencing the source document when relevant. Administrators define which folders it can draw from, so the Employee AI assistant never strays outside that content: zero invented answers, always grounded in official information.
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Questions resolved instantly, without overloading expert teams
Every capability points to the same goal: letting any team member resolve a question instantly, with reliable information and no friction.
Secure Source
Reliable answers, never invented
The assistant answers only with content authorized in Document management, referencing the source document when relevant. It doesn't pull from outside information: everything it says is backed by the organization's own documentation.
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Source Document
Access the original document, straight from the answer
When an answer calls for it, the Employee AI assistant provides the reference document from Document management so staff can open and review it themselves. The quick answer always comes paired with the full source.
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Immediate Support
Resolve the question instantly, 24/7, in the same app
Staff ask and get an answer right away, with no dependence on who happens to be available at that moment. Routine questions stop landing on supervisors and expert teams, freeing them up for what genuinely requires human judgment. All within the same app staff already use daily, available around the clock.
Book a demoAn assistant that adapts to what each team needs to know
The same assistant gets configured according to the role it supports and the data source it draws from. Here are the available types.
Corporate Knowledge
Procedures and policies, instantly
Answers questions about protocols, processes, internal policies, and any operational documentation loaded into Document management. The expert in "how things get done here."
Product Expert
Real-time product data
Answers questions about inventory, SKU availability by store, and product data, using live information from connected systems.
Sales Consultant
Support on the sales floor
Gives sales staff product information, comparisons, and sales talking points pulled from documentation, to help them respond right in front of the customer.
Frequently asked questions
What to know before getting started
Where is it available within the platform?
It runs across the entire Frogmi platform, accessible from any module as a companion throughout the whole experience.
Does it understand everyday language?
Yes. Staff ask questions the way they'd talk to a person, with no need to know exact document names. The Employee AI assistant interprets the question and searches for the answer within authorized content.
Do answers cite the source document?
Yes, when relevant. The Employee AI assistant can include a reference to the original document so the full content can be reviewed.
Does it replace the supervisor for operational questions?
It doesn't replace them; it complements them. It resolves routine questions that don't require human judgment, freeing up supervisors to spend their time on decisions that do.
Put your organization's knowledge within reach of every team member
Every team member can ask what they need to know and get a clear answer, based on official information. Instead of searching through documents or waiting for a reply, employees type their question and get it resolved on the spot, in natural language.
ISMS policy
General Information Security Policy
Information Security at Frogmi is a fundamental part of the business, building trust with our clients and users in the information technologies we operate. Data, based on our information classification, is managed to the highest standards according to the best practices available on the market, which supports our growth and organizational sustainability.
Information Security at Frogmi is made possible by the commitment of Senior Management, promoting a culture of continuous improvement. It also enables the sponsorship of the resources and tools needed to provide a suitable working environment for employees.
Senior Management understands and addresses the importance and benefits of staying compliant not only with ISO 27001 requirements and security best practices, but also with other legal, contractual and governmental requirements relevant to the organization's context.
At Frogmi, our Information Security policies and procedures are known to all employees in the organization. Where possible, and based on the defined ISMS Communication Plan, our key stakeholders will be informed of our guidelines and best practices.
ISMS objectives
- Protect our clients' sensitive information stored by our solution, preventing leaks or misuse.
- Ensure our clients can access and manage their information according to the declared service levels.
- Prevent loss or inconsistencies in our clients' information due to infrastructure provider failures or internal failures in any component of our solution.
- Identify, manage and minimize risks through tools such as access reviews based on an access matrix, password vaults, security incident management, etc.
- Continue strengthening our ISMS through continuous improvement in our processes, maintaining the implementation of information security guidelines, and an organizational culture aware of information availability, confidentiality and integrity.