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Case study

Niu Foods streamlines its customer service and improves NPS results with Frogmi →

Posted by author-avatar admin
December 23, 2025
0
Niu Foods is a holding company passionate about flavors. Since 2009, it has delivered restaurant services through more than 50 location...
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Blog

Retailers aren’t shying away from brick-and-mortar expansion →

Posted by author-avatar admin
December 23, 2025
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After several years of investing in ecommerce, retailers are focusing on brick-and-mortar investments...
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Blog, Sin categoría

Fighting food waste with AI and SKU-level task management →

Posted by author-avatar admin
December 23, 2025
0
Worldwide, food waste is one of the main challenges facing modern society. FAO studies indicate that 1/3 of the food...
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Blog

5 reasons why every retailer should use SOPs →

Posted by author-avatar admin
December 23, 2025
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Retail operations encompass a wide range of day-to-day activities...
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09 Nov
Case study

Crystal, leading company in Colombia’s fashion market, selects Frogmi® to unify the communication channel with stores, digitalize its operation and improve its execution in its more than 250 stores. →

Posted by author-avatar admin
December 23, 2025
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Crystal is a Colombian company that markets apparel and fashion brands...
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Blog

NRF Predicts Healthy Holiday Sales as Consumers Navigate Economic Headwinds →

Posted by author-avatar admin
December 23, 2025
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Holiday spending is expected to be healthy even...
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Blog

4 in-store technology trends that are shaping 2022 →

Posted by author-avatar admin
December 23, 2025
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A return to brick-and-mortar locations is pushing retailers to be innovative as they juggle customer experience with labor efficiency...
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Blog

Technology to improve product availability in Dark Stores →

Posted by author-avatar admin
December 23, 2025
0
Todas las proyecciones de venta dejaban en claro el boom que tendría el comercio online. De acuerdo con la empresa Statista, “las ventas del comercio...
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Blog

Consumer Habits Are Evolving Faster Than Ever: Here’s How Retailers Can Keep Up →

Posted by author-avatar admin
December 23, 2025
0
Aunque la afirmación anterior ha sido la narrativa predominante, los informes sobre la muerte del retail tradicional, son muy exagerado...
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Blog

Why ‘best before’ food labelling is not best for the planet or your budget →

Posted by author-avatar admin
December 23, 2025
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UK supermarkets have removed “best before” dates on thousands of fresh food products in an effort to reduce food waste...
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Security Policy

Information Security General Policy

At Frogmi, Information Security is a fundamental part of our business, enabling us to deliver trust to our clients and users regarding the information technologies we operate. Data, based on our information classification, is managed to the highest standards according to industry best practices, which serves as a foundation for our growth and organizational sustainability.
Information Security at Frogmi is made possible through Senior Management's commitment to promoting a culture of continuous improvement. Additionally, it facilitates the sponsorship of necessary resources and tools to ensure adequate workspaces for our employees.
Senior Management understands and actively addresses the importance and benefits of maintaining compliance, not only with ISO 27001 requirements and security best practices, but also with other relevant legal, contractual, and governmental requirements within our organizational context.
At Frogmi, our Information Security policies and procedures are made available to all employees throughout the organization. Where feasible and based on our defined ISMS Communication Plan, our key stakeholders will be informed of our guidelines and best practices.

ISMS Policy Objectives
ISMS Policy Objectives
  • Protect our clients' sensitive information stored within our solution, preventing leakage or misuse.
  • Ensure our clients’ access to and management of their information in accordance with our declared service levels.
  • Prevent loss or inconsistencies of our clients’ information in the event of failures by our infrastructure providers or internal failures in any component of our solution.
  • Identify, manage, and minimize risks through tools such as: access reviews according to access matrix, password vaults, security incident management, etc.
  • Continue strengthening our ISMS through: continuous improvement of our processes, maintaining the implementation of information security guidelines, and an organizational culture aware of the availability, confidentiality, and integrity of information.
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