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Tag Archives: Customer Experience

Home » Posts Tagged "Customer Experience"
HelpDesk Ticketing
23 May
Blog

How a Helpdesk and Ticketing Solution Can Transform Every Area of Your Business

  • March 17, 2025
  • By author-avatar admin

Helpdesk and Ticketing solutions are platforms designed to manage and resolve requests and incidents in a structured and efficient manner. Although they are commonly associated with customer service, they also benefit other company areas…

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11 Apr
Blog

Consumer Zero: What It Is Like and How to Win It Over

  • March 17, 2025
  • By author-avatar admin

In today’s retail world, a term has emerged with force: the “Zero Consumer”. This concept, introduced by McKinsey..

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Servicio_cliente
20 Sep
Blog

3 easy ways customer service can uplift brand reputation

  • March 17, 2025
  • By author-avatar admin

Customer experience has become a critical differentiator, and every touch point should be seen as an opportunity to uplift a relationship…

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Security Policy

General Information Security Policy

At Frogmi, Information Security is a fundamental part of our business, enabling us to deliver confidence to our clients and users regarding the information technologies we operate. Information, based on our data classification, is managed to the highest standards according to industry best practices, which serves as a foundation for our growth and organizational sustainability.

Information Security at Frogmi is made possible through Senior Management's commitment to promoting a culture of continuous improvement. Additionally, it facilitates the sponsorship of necessary resources and tools to ensure adequate workspaces for our employees.
Senior Management understands and actively addresses the importance and benefits of maintaining compliance, not only with ISO 27001 requirements and security best practices, but also with other relevant legal, contractual, and governmental requirements within our organizational context.

At Frogmi, our Information Security policies and procedures are made available to all employees throughout the organization. Where feasible and based on our defined ISMS Communication Plan, our key stakeholders will be informed of our guidelines and best practices.

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