Customer Experience

Petro-7 chooses Frogmi® to digitize and optimize its operational management model in its 270+ service stations

Petro-7 Mexico is a network of service stations with over 270 establishments and around 200 thousand daily customers. Since its foundation, Petro-7 has focused on delivering the best service to people who value the shopping experience and are constantly moving.
Frogmi®, as a technological ally, actively contributes to optimizing the service stations’ Management Model, addressing different processes, and leveraging the value of digitization for optimal decision-making. Likewise, with the support and accompaniment of the Customer Success team, Petro-7 expects to take full advantage of the platform’s capabilities.

“The team is highly motivated with the implementation of Frogmi®. The support and collaboration have been of the best quality, always looking for innovative and useful solutions for our stations’ operation ” – Ana María Concha, Operational Processes Manager at Petro Seven.

“Frogmi® has been a great ally in my management, and for the follow-up of my stations, since I can identify the KPIs that are affecting my area and based on that information I can take timely action for improvement” – Silvia Morales, Field Manager at Petro Seven

“Working with Petro-7 has been very efficient from the beginning. We have achieved the synergy between both teams to meet all deadlines and migrate processes to Frogmi®.
In less than four weeks, we launched tests in the first service stations, obtaining an excellent reception from the operation. We hope to continue growing and adding value at Petro-7″ – Laura Gutiérrez, Customer Success Senior at Frogmi®.

On behalf of the entire company, we welcome Petro-7, a brand that is part of Iconn, a holding company with 100 years in the retail industry in Mexico. We are confident that we will achieve fantastic results in this new phase.

Mantente informado sobre las tendencias en la optimización de operaciones en tiendas y más.