The customer journey has evolved significantly, moving beyond a linear path to interactions across multiple touchpoints. Companies with strong strategies retain customers 2.7 times more than their competitors.
Every March 20, we celebrate International Day of Happiness, which reminds us of the importance of well-being and satisfaction in our daily lives — including the workplace.
Cada 20 de marzo se celebra el Día Internacional de la Felicidad, una fecha que nos recuerda la importancia del bienestar y la satisfacción en nuestra vida diaria, incluyendo el entorno laboral.
Operational efficiency is imperative for modern retail. Despite this, operational management suffers when many businesses still rely on manual, paper-based processes.
Artificial intelligence is a hot topic across industries, and retail is no exception. Companies successfully scaling their initiatives achieve three times the return on investment compared to those remaining in the pilot phase.
