{"id":5250,"date":"2022-11-28T14:45:45","date_gmt":"2022-11-28T14:45:45","guid":{"rendered":"https:\/\/blog.frogmi.com\/?p=5088"},"modified":"2024-10-16T10:34:50","modified_gmt":"2024-10-16T13:34:50","slug":"niu-foods-agiliza-su-proceso-de-servicio-al-cliente-y-mejora-su-nps-con-frogmi","status":"publish","type":"post","link":"https:\/\/frogmi.com\/blog\/niu-foods-agiliza-su-proceso-de-servicio-al-cliente-y-mejora-su-nps-con-frogmi\/","title":{"rendered":"Niu Foods agiliza su proceso de servicio al cliente y mejora su NPS con Frogmi\u00ae"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]Niu Foods es un holding apasionado por los sabores, entregando sus servicios de restaurantes a trav\u00e9s de sus m\u00e1s de 50 locales desde 2009.<\/p>\n<p>Comprometidos con entregar productos y un servicio de la m\u00e1s alta calidad, Niu Foods tom\u00f3 el desaf\u00edo de mejorar su proceso de atenci\u00f3n al cliente y gesti\u00f3n de reclamos, trabajando junto a Frogmi\u00a0\u00ae.<\/p>\n<p>La implementaci\u00f3n de la soluci\u00f3n de Gesti\u00f3n de Incidentes y Requerimientos tom\u00f3 solo 6 semanas. Desde entonces, Niu Foods ha visto una disminuci\u00f3n del 90% del tiempo de respuesta a sus clientes y un 60% de aumento en el cumplimiento de la meta NPS de sus locales.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_raw_html]JTNDYSUyMGhyZWYlM0QlMjJodHRwcyUzQSUyRiUyRmJsb2cuZnJvZ21pLmNvbSUyRndwLWNvbnRlbnQlMkZ1cGxvYWRzJTJGMjAyMiUyRjExJTJGQ0VfTlBTX05pdS1Gb29kcy1hZ2lsaXphLXN1LXByb2Nlc28tZGUtc2VydmljaW8tYWwtY2xpZW50ZS15LW1lam9yYS1zdS1OUFMtY29uLUZyb2dtaS0yLnBkZiUyMiUyMGNsYXNzJTNEJTIyYnRuJTIwYnRuLWxnJTIwYnRuLXByaW1hcnklMjByb3VuZGVkLXBpbGwlMjBtZS0yJTIyJTIwdGFyZ2V0JTNEJTIyX2JsYW5rJTIyJTNFVmVyJTIwY2FzbyUyMGRlJTIwJUMzJUE5eGl0byUzQyUyRmElM0U=[\/vc_raw_html][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Niu Foods es un holding apasionado por los sabores, entregando sus servicios de restaurantes a trav\u00e9s de sus m\u00e1s de 50 locales desde 2009&#8230;<\/p>\n","protected":false},"author":1,"featured_media":5352,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[17],"tags":[],"class_list":["post-5250","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casos-de-exito"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.0 (Yoast SEO v24.0) - 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