{"id":11081,"date":"2026-05-25T11:16:45","date_gmt":"2026-05-25T14:16:45","guid":{"rendered":"https:\/\/frogmi.com\/lp\/?page_id=11081"},"modified":"2026-07-20T18:49:36","modified_gmt":"2026-07-20T21:49:36","slug":"smart-routing","status":"publish","type":"page","link":"https:\/\/frogmi.com\/lp\/smart-routing\/","title":{"rendered":"Smart Routing"},"content":{"rendered":"

[vc_section full_width=\u00bbstretch_row\u00bb woodmart_bg_position=\u00bbcenter-top\u00bb css=\u00bb.vc_custom_1784578811513{padding-top: 140px !important;background-image: url(https:\/\/frogmi.com\/lp\/wp-content\/uploads\/2026\/07\/fondo-caja–scaled.png?id=11070) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00bb woodmart_css_id=\u00bb6a5e82b3e6351″ responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTVlODJiM2U2MzUxIiwic2hvcnRjb2RlIjoidmNfc2VjdGlvbiIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″ mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0″ woodmart_gradient_switch=\u00bbno\u00bb woodmart_box_shadow=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb woodmart_disable_overflow=\u00bb0″][vc_row content_placement=\u00bbmiddle\u00bb woodmart_css_id=\u00bb6a29b9108075a\u00bb responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTI5YjkxMDgwNzVhIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjIwcHgifX19″ mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0″ woodmart_gradient_switch=\u00bbno\u00bb woodmart_box_shadow=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb woodmart_disable_overflow=\u00bb0″ row_reverse_mobile=\u00bb0″ row_reverse_tablet=\u00bb0″ css=\u00bb.vc_custom_1781119253676{margin-bottom: 50px !important;}\u00bb][vc_column width=\u00bb1\/2″ el_class=\u00bbtransicion-left\u00bb woodmart_css_id=\u00bb6a1492160ef40″ parallax_scroll=\u00bbno\u00bb woodmart_sticky_column=\u00bbfalse\u00bb wd_collapsible_content_switcher=\u00bbno\u00bb wd_column_role_offcanvas_desktop=\u00bbno\u00bb wd_column_role_offcanvas_tablet=\u00bbno\u00bb wd_column_role_offcanvas_mobile=\u00bbno\u00bb wd_column_role_content_desktop=\u00bbno\u00bb wd_column_role_content_tablet=\u00bbno\u00bb wd_column_role_content_mobile=\u00bbno\u00bb mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0″ woodmart_box_shadow=\u00bbno\u00bb responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTE0OTIxNjBlZjQwIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00bb mobile_reset_margin=\u00bbno\u00bb tablet_reset_margin=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb]\t\t\t \t\t\t\t\t

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\"\" AI ON THE SALES FLOOR<\/p>\n\t\t<\/div>\n\t\t\t\t\t \t\t\t\t\t\t \t\t\t\n\t\t

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AI already made it to the office. Now it's the store's turn.<\/h1>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\t\t
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Frogmi turns a field report, just text and a photo, into the right actions, sent to the right team. And when a problem belongs to more than one team, it opens every path at once.<\/p>\n\t\t<\/div>\n\t\t

Request a demo<\/a><\/div>[vc_empty_space responsive_tabs=\u00bbtablet\u00bb woodmart_hide_large=\u00bb1″ woodmart_hide_medium=\u00bb1″ woodmart_hide_small=\u00bb0″][\/vc_column][vc_column width=\u00bb1\/2″ el_class=\u00bbcaja-blanca-form-storebeat\u00bb woodmart_css_id=\u00bb6a148aa58be81″ parallax_scroll=\u00bbno\u00bb woodmart_sticky_column=\u00bbfalse\u00bb wd_collapsible_content_switcher=\u00bbno\u00bb wd_column_role_offcanvas_desktop=\u00bbno\u00bb wd_column_role_offcanvas_tablet=\u00bbno\u00bb wd_column_role_offcanvas_mobile=\u00bbno\u00bb wd_column_role_content_desktop=\u00bbno\u00bb wd_column_role_content_tablet=\u00bbno\u00bb wd_column_role_content_mobile=\u00bbno\u00bb mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0″ woodmart_box_shadow=\u00bbno\u00bb responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTE0OGFhNThiZTgxIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00bb mobile_reset_margin=\u00bbno\u00bb tablet_reset_margin=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb][vc_empty_space height=\u00bb30px\u00bb responsive_tabs=\u00bbmobile\u00bb woodmart_hide_large=\u00bb1″ woodmart_hide_medium=\u00bb1″ woodmart_hide_small=\u00bb0″][vc_column_text woodmart_inline=\u00bbno\u00bb text_larger=\u00bbno\u00bb]\t
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Fridge failure flow<\/h1>\n\t\t\t<\/div>\n\n\t\t\t
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Report the issue<\/h2><\/div>\n\t\t\t\t
The fridge isn't cooling.\t\t\t\t\t\t\t\t\t\t
Area:<\/b> operations<\/span><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t
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Food Safety<\/h2><\/div>\n\t\t\t\t
Checks product at risk<\/div>\n\t\t\t<\/div>\n\n\t\t\t
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Compliance<\/h2><\/div>\n\t\t\t\t
Logs the incident and the actions taken. Automatic traceability.<\/div>\n\t\t\t<\/div>\n\n\t\t\t
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Fix the equipment<\/h2><\/div>\n\t\t\t\t
Diagnoses the issue and coordinates the repair.<\/div>\n\t\t\t<\/div>\n\n\t\t\t
\n\t\t\t\t\"\"\t\t\t\tAI-powered routing<\/span>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\t<\/div><\/div>\n\t[\/vc_column_text][\/vc_column][\/vc_row][vc_row woodmart_css_id=\u00bb6a299e0f68249″ responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTI5OWUwZjY4MjQ5Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00bb mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0″ woodmart_gradient_switch=\u00bbno\u00bb woodmart_box_shadow=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb woodmart_disable_overflow=\u00bb0″ row_reverse_mobile=\u00bb0″ row_reverse_tablet=\u00bb0″][vc_column][vc_empty_space height=\u00bb70px\u00bb woodmart_hide_large=\u00bb0″ woodmart_hide_medium=\u00bb0″ woodmart_hide_small=\u00bb1″][\/vc_column][\/vc_row][vc_row content_placement=\u00bbmiddle\u00bb css=\u00bb.vc_custom_1781119203765{margin-top: 70px !important;margin-bottom: 20px !important;}\u00bb woodmart_css_id=\u00bb6a29b8d763314″ responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTI5YjhkNzYzMzE0Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLXRvcCI6IjMwcHgifX19″ mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0″ woodmart_gradient_switch=\u00bbno\u00bb woodmart_box_shadow=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb woodmart_disable_overflow=\u00bb0″ row_reverse_mobile=\u00bb0″ row_reverse_tablet=\u00bb0″][vc_column width=\u00bb1\/2″]\t\t
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THE BLIND SPOT<\/div>\n\t\t\t\n\t\t\t
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The blind spot slowing down your store operations<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\t\t
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Retail AI stopped at headquarters. The person facing the problem is the one asked to classify it, prioritize it, and decide who to notify. That step, left to the person with the least time to spare, is where problems fall through the cracks.<\/p>\n\t\t<\/div>\n\t\t

Request a demo<\/a><\/div>[\/vc_column][\/vc_row][vc_row content_placement=\u00bbmiddle\u00bb css=\u00bb.vc_custom_1784581387320{margin-top: 70px !important;margin-bottom: 20px !important;}\u00bb woodmart_css_id=\u00bb6a5e8d077bbde\u00bb responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTVlOGQwNzdiYmRlIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLXRvcCI6IjMwcHgifX19″ mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0″ woodmart_gradient_switch=\u00bbno\u00bb woodmart_box_shadow=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb woodmart_disable_overflow=\u00bb0″ row_reverse_mobile=\u00bb0″ row_reverse_tablet=\u00bb0″ el_id=\u00bbcomo-funciona\u00bb][vc_column width=\u00bb1\/2″]\n\t\t
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HOW IT WORKS<\/div>\n\t\t\t\n\t\t\t
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From what you see on the floor to the right action, in three steps.<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[\/vc_column][vc_column width=\u00bb1\/2″][vc_empty_space responsive_tabs=\u00bbmobile\u00bb woodmart_hide_large=\u00bb0″ woodmart_hide_medium=\u00bb0″ woodmart_hide_small=\u00bb1″][\/vc_column][\/vc_row][vc_row][vc_column width=\u00bb1\/3″]\t\t\t \t\t\t\t\t\t
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\"Primer<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t
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Report what you see<\/h4>\t\t\t\t\t\t
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One open field: write it in your own words and snap a photo. No long forms, no categories to memorize.<\/p>\n<\/div>\n

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\"Segundo<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t
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The AI understands<\/h4>\t\t\t\t\t\t
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It reads the text and the image, identifies the asset, assesses severity, and applies your rules, the same way every time.<\/p>\n<\/div>\n

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\"Tercer<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t
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Routes it right the first time<\/h4>\t\t\t\t\t\t
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Sends the case to the right team, and to several teams at once when the problem involves all of them.<\/p>\n<\/div>\n<\/section>\n

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\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t[\/vc_column][\/vc_row][vc_row woodmart_css_id=\u00bb6a299e0f68249″ responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTI5OWUwZjY4MjQ5Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00bb mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0″ woodmart_gradient_switch=\u00bbno\u00bb woodmart_box_shadow=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb woodmart_disable_overflow=\u00bb0″ row_reverse_mobile=\u00bb0″ row_reverse_tablet=\u00bb0″][vc_column][vc_empty_space height=\u00bb50px\u00bb woodmart_hide_large=\u00bb0″ woodmart_hide_medium=\u00bb0″ woodmart_hide_small=\u00bb1″][\/vc_column][\/vc_row][vc_row content_placement=\u00bbmiddle\u00bb css=\u00bb.vc_custom_1784581403800{margin-top: 70px !important;margin-bottom: 20px !important;}\u00bb woodmart_css_id=\u00bb6a5e8d15736ce\u00bb responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTVlOGQxNTczNmNlIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLXRvcCI6IjMwcHgifX19″ mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0″ woodmart_gradient_switch=\u00bbno\u00bb woodmart_box_shadow=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb woodmart_disable_overflow=\u00bb0″ row_reverse_mobile=\u00bb0″ row_reverse_tablet=\u00bb0″ el_id=\u00bbun-reporte\u00bb][vc_column width=\u00bb1\/2″]\n\t\t

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ONE REPORT, MANY PATHS<\/div>\n\t\t\t\n\t\t\t
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One person sees a problem. Frogmi sees all of them.<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\t\t
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Someone writes \u00abthe fridge isn’t cooling\u00bb and attaches a photo. Frogmi detects two things: the equipment failure and the product now at risk. So it doesn’t open one case. It opens three, in parallel.<\/p>\n\t\t<\/div>\n\t\t

Request a demo<\/a><\/div>[\/vc_column][vc_column width=\u00bb1\/2″][vc_column_text woodmart_inline=\u00bbno\u00bb text_larger=\u00bbno\u00bb]\t
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Report \u00b7 S1<\/div>\n\t\t\t\t
"The fridge isn't cooling"<\/div>\n\t\t\t\t\t\t\t\t\t\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t
<\/svg>49 \u00b0F<\/span><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\n\t\t\t
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AI-powered routing<\/div>\n\n\t\t\t\t\t\t
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Maintenance<\/h3>\n\t\t\t\t

Manages the equipment repair, routed to the right person at that store.<\/p>\n\t\t\t<\/div>\n\t\t\t\t\t\t

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Food Safety<\/h3>\n\t\t\t\t

Checks the product put at risk by the loss of refrigeration.<\/p>\n\t\t\t<\/div>\n\t\t\t\t\t\t

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Compliance<\/h3>\n\t\t\t\t

Leaves a full record of the trace: what happened, when, and how it was handled.<\/p>\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div><\/div>\n\t[\/vc_column_text][\/vc_column][\/vc_row][vc_row woodmart_css_id=\u00bb6a299e0f68249″ responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTI5OWUwZjY4MjQ5Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00bb mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0″ woodmart_gradient_switch=\u00bbno\u00bb woodmart_box_shadow=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb woodmart_disable_overflow=\u00bb0″ row_reverse_mobile=\u00bb0″ row_reverse_tablet=\u00bb0″][vc_column][vc_empty_space height=\u00bb50px\u00bb woodmart_hide_large=\u00bb0″ woodmart_hide_medium=\u00bb0″ woodmart_hide_small=\u00bb1″][\/vc_column][\/vc_row][vc_row content_placement=\u00bbmiddle\u00bb css=\u00bb.vc_custom_1784581414059{margin-top: 70px !important;margin-bottom: 20px !important;}\u00bb woodmart_css_id=\u00bb6a5e8d2316540″ responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTVlOGQyMzE2NTQwIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00bb mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0″ woodmart_gradient_switch=\u00bbno\u00bb woodmart_box_shadow=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb woodmart_disable_overflow=\u00bb0″ row_reverse_mobile=\u00bb0″ row_reverse_tablet=\u00bb0″ el_id=\u00bbcapacidades\u00bb][vc_column]\n\t\t

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FROGMI DOES A LOT MORE<\/div>\n\t\t\t\n\t\t\t
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AI-powered routing is the entry point. Behind it is a complete execution platform.<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\t\t
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Everything that routes the report, you also design, assign, measure, and close, all in one place.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column][\/vc_row][vc_row][vc_column width=\u00bb1\/3″]\t\t\t

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<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t
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WORKFLOW BUILDER<\/div>

Design every flow, visually<\/h4>\t\t\t\t\t\t

Build with nodes how each incident type gets reported, routed, and resolved. No code required.<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t