{"id":13252,"date":"2022-08-02T15:06:00","date_gmt":"2022-08-02T15:06:00","guid":{"rendered":"https:\/\/frogmi.com\/index.php\/americar-chooses-frogmi-to-digitize-and-automate-internal-processes\/"},"modified":"2025-12-23T13:48:32","modified_gmt":"2025-12-23T13:48:32","slug":"americar-chooses-frogmi-to-digitize-and-automate-internal-processes","status":"publish","type":"post","link":"https:\/\/frogmi.com\/en\/blog\/americar-chooses-frogmi-to-digitize-and-automate-internal-processes\/","title":{"rendered":"Americar chooses Frogmi to digitize and automate internal processes \u2192<\/span>"},"content":{"rendered":"
\r\n

[vc_row][vc_column][vc_column_text]Americar, a leading automotive group in the industry, has a broad portfolio of comprehensive mobility solutions and services. It represents more than 40 automotive brands with more than 100 branches and a presence in Chile and Peru.<\/p>\r\n\r\n\r\n\r\n

The company\u2019s objective was to improve its stores\u2019 operational management by digitizing its resolution processes. Americar selected Frogmi as its technological ally for this task thanks to the platform\u2019s ability to manage complex workflows, orchestrating multiple areas of the organization simultaneously.<\/p>\r\n\r\n\r\n\r\n

Americar also identified great value in the possibility of standardizing and automating the different stages of the resolution process, defining response times and responsible areas for each activity. Thus, with Frogmi, they can improve the control and traceability of events, reduce SLA times and use efficient communication channels between business areas. All these improvements are always focused on achieving the best customer experience.<\/p>\r\n\r\n\r\n\r\n

Americar planned to start with a solution that addressed Maintenance incidents. However, a new opportunity arose thanks to Frogmi\u2019s versatility and the joint work done with the Customer Success team: scaling up the tool\u2019s implementation and improving processes in other areas such as Marketing and Human Resources.<\/p>\r\n\r\n\r\n\r\n

On behalf of the entire company, we welcome Americar. We are convinced that we will be a strategic & technological partner that will accompany them in the current challenges and those that will arise in the future.<\/p>\r\n\r\n\r\n\r\n

\u201cFrogmi has a high-performance team, which helps to work more efficiently. They are very willing, committed, and agile. With this team, we are doing an excellent job\u201d<\/em>\u00a0\u2013 Mat\u00edas Solari, Project Manager at Americar.<\/strong><\/p>\r\n\r\n\r\n\r\n

\u201cIt is great to work with Americar, and we are confident we will get incredible results. They are committed to the project\u2019s success, very enthusiastic and agile to evaluate the opportunities we are presenting along the way\u201d \u2013<\/em>Esteban Cea, Customer Success Manager at\u00a0<\/strong>Frogmi.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\r\n<\/div>","protected":false},"excerpt":{"rendered":"

Americar, grupo automovil\u00edstico l\u00edder en la industria, cuenta con una amplia cartera de soluciones…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","post_audio":"","_pv_blog_destacado":"","footnotes":""},"categories":[131],"tags":[],"class_list":["post-13252","post","type-post","status-publish","format-standard","hentry","category-case-study"],"acf":[],"yoast_head":"\nAmericar chooses Frogmi to digitize and automate internal processes - Frogmi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/frogmi.com\/en\/blog\/americar-chooses-frogmi-to-digitize-and-automate-internal-processes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Americar chooses Frogmi to digitize and automate internal processes\" \/>\n<meta property=\"og:description\" content=\"Americar, grupo automovil\u00edstico l\u00edder en la industria, cuenta con una amplia cartera de soluciones...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/frogmi.com\/en\/blog\/americar-chooses-frogmi-to-digitize-and-automate-internal-processes\/\" \/>\n<meta property=\"og:site_name\" content=\"Frogmi\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-02T15:06:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-23T13:48:32+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@marketing-admin\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/frogmi.com\/en\/blog\/americar-chooses-frogmi-to-digitize-and-automate-internal-processes\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/frogmi.com\/en\/blog\/americar-chooses-frogmi-to-digitize-and-automate-internal-processes\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/frogmi.com\/en\/#\/schema\/person\/bb9267f3e597947a2c8d2333d75a349b\"},\"headline\":\"Americar chooses Frogmi to digitize and automate internal processes \u2192\",\"datePublished\":\"2022-08-02T15:06:00+00:00\",\"dateModified\":\"2025-12-23T13:48:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/frogmi.com\/en\/blog\/americar-chooses-frogmi-to-digitize-and-automate-internal-processes\/\"},\"wordCount\":329,\"commentCount\":0,\"articleSection\":[\"Case study\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/frogmi.com\/en\/blog\/americar-chooses-frogmi-to-digitize-and-automate-internal-processes\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/frogmi.com\/en\/blog\/americar-chooses-frogmi-to-digitize-and-automate-internal-processes\/\",\"url\":\"https:\/\/frogmi.com\/en\/blog\/americar-chooses-frogmi-to-digitize-and-automate-internal-processes\/\",\"name\":\"Americar chooses Frogmi to digitize and automate internal processes - 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