{"id":14357,"date":"2025-12-17T14:51:43","date_gmt":"2025-12-17T14:51:43","guid":{"rendered":"https:\/\/frogmi.com\/index.php\/helpdesk-y-ticketing\/"},"modified":"2026-01-21T14:32:14","modified_gmt":"2026-01-21T14:32:14","slug":"helpdesk-y-ticketing","status":"publish","type":"page","link":"https:\/\/frogmi.com\/en\/helpdesk-y-ticketing\/","title":{"rendered":"Helpdesk y Ticketing"},"content":{"rendered":"

[vc_row full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1765987853154{margin-top: -40px !important;padding-top: 20px !important;padding-bottom: 20px !important;background-image: url(https:\/\/frogmi.com\/wp-content\/uploads\/2025\/12\/gestion-requerimientos-fondo.svg?id=13864) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” woodmart_css_id=”6942d607933ea” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2OTQyZDYwNzkzM2VhIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column width=”5\/12″]\n\t\t

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HELPDESK AND TICKETING<\/div>\n\t\t\t\n\t\t\t
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Centralized issue and request management<\/h1>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\t\t
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Seamlessly connect stores with support teams to accelerate resolution and streamline operational needs.<\/p>\n\t\t<\/div>\n\t\t

Request more information<\/a><\/div>[\/vc_column][vc_column width=”7\/12″]\t\t
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With Frogmi, you can...<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1721831791491{margin-top: 30px !important;}” woodmart_css_id=”66a11167eaa73″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NmExMTE2N2VhYTczIiwic2hvcnRjb2RlIjoidmNfcm93X2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column_inner width=”1\/3″]\t\t\t
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1. Easily submit tickets<\/h4>\t\t\t\t\t\t
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2. Automate assignment for resolution<\/h4>\t\t\t\t\t\t
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3. Know ticket status in real-time<\/h4>\t\t\t\t\t\t
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Intelligent incident resolution to safeguard operational continuity<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t
Replace fragmented communication channels with a cost-effective, AI-powered solution that centralizes requests and boosts support team productivity. With superior usability, Frogmi integrates into your maintenance workflows to provide real-time service-level analytics, mitigating operational risks before they impact your bottom line.<\/div>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space woodmart_hide_large=”0″ woodmart_hide_medium=”0″ woodmart_hide_small=”0″]\n\t\t
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Ticketing platform designed for retail field staff<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_empty_space woodmart_hide_large=”0″ woodmart_hide_medium=”0″ woodmart_hide_small=”0″]\t\t
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EFFICIENT AND TIMELY RESOLUTION<\/div>\n\t\t\t\n\t\t\t
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Frogmi is the perfect ticketing solution for retail<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[\/vc_column][\/vc_row][vc_row content_placement=”middle” responsive_tabs_advanced=”mobile” css=”.vc_custom_1767893947343{margin-top: 60px !important;}” woodmart_css_id=”695febb7e7cb8″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2OTVmZWJiN2U3Y2I4Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”1″ row_reverse_tablet=”0″][vc_column width=”1\/2″ css=”.vc_custom_1765989534583{padding-right: 5% !important;}” woodmart_css_id=”6942dc939b518″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2OTQyZGM5MzliNTE4Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsicGFkZGluZy1yaWdodCI6IjE1cHgifX19″ mobile_reset_margin=”no” tablet_reset_margin=”no” wd_z_index=”no”]\n\t\t
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CUSTOMIZABLE WORKFLOWS<\/div>\n\t\t\t\n\t\t\t
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Workflows that follow your business reality<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\n\t\t