Did you know that there are lots of activities which retail stores need to fulfill everyday in specific schedules? Even more, did you know that execution is so important, that not fulfilling these activities can result in a series of disturbances in the store`s functions? Imagine you are shopping and you are in a hurry to get to your office. You have some time to stop at a store, buy a coffee and something to eat. You are surprised that, as you enter the place, there isn`t a nice environment. It only takes you a few seconds to realize that, although everything around the store is functioning perfectly, inside the toilets are just beginning to be cleaned and the refrigerators are off. You think, something is not working all right here, and you leave. What happens with you as a consumer? It is probable that you don`t return to that store in a long time. What happened to that store and its administration? Maybe there is an incoordination in the tasks assigned in the morning, before opening to the public. And as it happens almost every time, the tasks that “everyone” has to do end up not being completed because they have not been assigned to a particular person responsible of their completion. If we extrapolate this situation and begin thinking, what happens with those products that need to comply with a strict cold chain? What guarantees can a store offer you? It is really complex, isn´t it? The significance of critical tasks is:
- Assure the operation of the store.
- Coordinate shifts and assign responsibilities.
- Execute daily missions.
Do you want to achieve a perfect store execution?